Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by Phenix2081 » Tue Dec 20, 2011 9:26 am
Hi
My last 565 PLO hands (played under PT3 without the PLO license) are not correctly identified by PT4 whereas older hands are.
See the attachment please.
How can I settle this problem?
Thanks
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PT4-Error.JPG
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Phenix2081
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by kraada » Tue Dec 20, 2011 10:24 am
Could you please attach those files to a support ticket and post the number here? That will help us considerably in investigating further.
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kraada
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by Phenix2081 » Tue Dec 20, 2011 10:38 am
Kraada,
The ticket number is :
ticket_id=115599
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Phenix2081
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by Phenix2081 » Tue Dec 20, 2011 5:06 pm
Same trouble today with my imported hands while playing.
For example :
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Phenix2081
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by kraada » Tue Dec 20, 2011 7:10 pm
We're looking into it - don't worry we won't forget about you!
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