Problem with PT4

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Problem with PT4

Postby WhyAlwaysMe » Fri Sep 04, 2026 1:16 pm

Hi,

I have a trouble with PT4 since months.
I made the mistake of uninstalling PostgreSQL a few months ago because I was having issues with my PC, and then reinstalling it; since then, nothing has been working properly.

I can no longer create aliases without getting this error message.
If I click "Get hands while playing" and then click it again, it immediately shows "1 hand in error."

Please help me

Cordially
Attachments
Capture d'écran 2026-09-04 191440.png
when i want delete database
(20.35 KiB) Downloaded 213 times
Capture d'écran 2026-09-04 191017.png
when i want create alias
(20.16 KiB) Downloaded 216 times
Capture d'écran 2026-09-04 191318.png
when i start get hands while playing and i stop with 0 hands play
(2.13 KiB) Downloaded 207 times
WhyAlwaysMe
 
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Re: Problem with PT4

Postby Flag_Hippo » Sat Sep 05, 2026 5:10 am

Try installing and using PostgreSQL v16 if that is not your current version.
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Re: Problem with PT4

Postby WhyAlwaysMe » Sat Sep 05, 2026 6:11 am

I have already tried to put postgreesql v16, which is the version I currently have, without success
WhyAlwaysMe
 
Posts: 6
Joined: Sun Aug 15, 2021 7:48 pm

Re: Problem with PT4

Postby WhyAlwaysMe » Sat Sep 05, 2026 1:24 pm

I try to uninstall PT4 and postgress et reinstall postgressqsl16 et PT4.
Attachments
Capture d'écran 2026-09-05 192240.png
I have this know when i open poker tracker4...
(24.55 KiB) Downloaded 164 times
WhyAlwaysMe
 
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Re: Problem with PT4

Postby Flag_Hippo » Sun Sep 06, 2026 5:17 am

What happened when you ran the PostgreSQL v16 installer? At the end the PostgreSQL installer says whether it completed successfully or not. Click your Windows Start button then type the following command:

services.msc

and click on it when it appears. Do you see PostgreSQL services in the list? How many and what versions? Are any of them running? What are the 'Status' and 'Startup Type'?
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