Full Tilt shuts down when knocked out of SNG

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Full Tilt shuts down when knocked out of SNG

Postby spoel003 » Tue Oct 13, 2009 6:17 pm

FTP is shutting down every time i get knocked out of a SNG only when the HUD is running. this of course causes huge problems when i'm playing 10 tables and i have to restart FTP.... i haven't used the HUD or PT since the big FTP software change however i believe i have all the new upgrades for the HUD and PT. has anyone else had this problem. i apologize if this is a re-post of an old problem i looked before i posted but i haven't been on the HUD forums since august....
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Re: Full Tilt shuts down when knocked out of SNG

Postby sevenfromheaven » Thu Nov 05, 2009 3:47 pm

I have the same problem. How to fix it?

I´ve managed to use Pahud by not closing the Sng when knocked out but sometimes I forgot to do that and FT shuts down. Quite frustrating when multitabling.

I asked about this on PT2 forum and they said I should contact Full Tilt support about it. Kinda funny because it is your product which is disfunctional. I´ve paid for the product which makes me a customer. If I/we won´t get help on this issue, I might have to become a customer of another product. Sounds rude but that´s the way I see it.

Also randomly Pahud displays stats of a player above another player. Any help on this issue?
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Re: Full Tilt shuts down when knocked out of SNG

Postby WhiteRider » Thu Nov 05, 2009 4:02 pm

Have you updated to the latest PAH version 1.19.10.4?
Download it here
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Re: Full Tilt shuts down when knocked out of SNG

Postby sevenfromheaven » Fri Nov 06, 2009 4:42 pm

Downloaded it but it didn´t solve the issue.
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Re: Full Tilt shuts down when knocked out of SNG

Postby sevenfromheaven » Sun Nov 08, 2009 8:46 pm

So what know?
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Re: Full Tilt shuts down when knocked out of SNG

Postby kraada » Mon Nov 09, 2009 9:58 am

Please enable logging in PAHUD and reproduce this crash then submit the PAHUD.log file to a support ticket and we will investigate from there.
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Re: Full Tilt shuts down when knocked out of SNG

Postby ouwep » Mon Nov 09, 2009 7:01 pm

Same problem here...
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Re: Full Tilt shuts down when knocked out of SNG

Postby bdwashbu » Tue Nov 10, 2009 3:36 am

I don't multitable a whole bunch on FTP but I have noticed this problem as well.

Also, I noticed that sometimes it does the same thing when you are moved from one table to another in a single tournament.
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Re: Full Tilt shuts down when knocked out of SNG

Postby WhiteRider » Tue Nov 10, 2009 5:28 am

Does this happen when playing a single SNG, or only when you have multiple tables open?
What version of Windows do you all have?
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